If you've already purchased Webroot and need to download or reinstall it, you're in the right place. Whether you're setting up a new device, reinstalling after a reset, or switching systems, downloading Webroot again is easy when you follow the correct steps. This guide will walk you through every stage to ensure your system stays protected.
Why You May Need to Download Webroot Again
There are several reasons you might want to redownload Webroot:
You bought a new computer or device
Your current device was reset or reformatted
Webroot was accidentally uninstalled
You're moving your license to another system
Thankfully, Webroot allows you to re-download and reinstall without needing to purchase a new license.
Step 1: Locate Your Webroot License Key
Before you begin the download, you’ll need your Webroot Keycode. This is a 20-character alphanumeric code provided when you purchased Webroot. You can usually find it:
In the confirmation email from your purchase
On the retail card or CD case (if bought in-store)
In your Webroot account under product subscriptions
Keep this key readily available as you’ll need it during installation.
Step 2: Visit the Official Webroot Download Page
To ensure safety and compatibility, only download Webroot from the official website. On their support or download section, you’ll find the appropriate version for your system (Windows, Mac, or mobile). Avoid downloading from third-party sources as they may offer outdated or unsafe files.
Step 3: Choose the Right Version for Your Device
Webroot offers different installers for:
Download the correct version to avoid installation issues. Most home users will use Webroot SecureAnywhere for Windows or Mac.
Step 4: Begin Installation
Once the download is complete:
Locate the setup file on your device (usually in the Downloads folder).
Double-click to launch the installer.
When prompted, enter your Webroot Keycode.
Follow the on-screen instructions to complete the installation.
The software will then activate and update its threat database to the latest version.
Step 5: Log in to Your Webroot Account (Optional but Recommended)
If you created a Webroot account during your initial setup, logging in will help you:
Logging in also helps Webroot sync your license across multiple devices if you're using a multi-device subscription.
Step 6: Run a System Scan
After installation, it’s a good idea to run a full system scan to ensure your computer is protected. Webroot scans are fast and efficient and typically complete within minutes. It will also start providing real-time protection instantly.
Step 7: Set Up Additional Features
Depending on your Webroot plan, you might have access to additional features like:
Password Management
Firewall Monitoring
Web Threat Shield
Secure Browsing
Take a few minutes to explore the dashboard and activate any features you need for maximum protection.
Step 8: Troubleshooting Common Issues
If you run into issues during download or installation, here are a few quick tips:
Invalid Keycode: Double-check that you’ve entered the correct characters. Avoid extra spaces.
Installation Won’t Start: Make sure your device meets the minimum system requirements.
License Expired: If your subscription has ended, you may need to renew it before reinstalling.
If problems persist, contact Webroot support or visit their online help center.
Tips for a Smooth Webroot Experience
Keep your keycode backed up. Store it in a safe place in case you need to reinstall again.
Enable automatic updates so your software always has the latest threat definitions.
Don’t run multiple antivirus programs at the same time—this can slow down your device or cause conflicts.
Add Webroot to startup so it launches automatically when your device powers on.
When to Contact Webroot Support
If you're unable to:
Download the installer
Recover your keycode
Activate your license
Resolve technical errors
Then reaching out to Webroot support is your best option. They offer help through chat, ticketing, and forums for both home and business users.
By following this step-by-step guide, you can quickly and safely reinstall Webroot on any supported device. Keeping your cybersecurity software active is crucial in today’s digital world, and Webroot makes the process simple for returning users. Make sure to save your product key and bookmark the official download page for future use.
