Depending upon on which orchids you are growing, roots may be fine if they are exposed. In the wild, many orchids grow perched on rocks and branches where they are subject to moisture (rain, fog, and dew) and "fertilizer" from birds.
In such cases, pots are simply a convenience for gardeners.
It will be easier to provide an accurate response if you send an image or 2 of the orchid in its container.
I look forward to receiving your images.
Thank you for sending the images.
The orchid is fine with the roots as they are. No need to tuck them in.