problems loggin in

Asked November 6, 2017, 2:02 PM EST

So we are enrolling a new employee. When we you put in for a password reset, it sends a link. The link then tells you they did not get a request for a password reset. How is the new employee to access her account to take the required training's if she is continually going in a circle?

Clarke County Iowa

1 Response

Hi, you will want to contact the help desk at 515-294-8754 or the IT people at 515-294-1725 or email them at essentials@iastate.edu. Thanks