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I received no acknowledgement of sending the questions and no answers to the questions for the last 2 questions I sent. However, the fi...
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Test Question #880252
Asked August 05, 2024, 12:46 PM EDT
I received no acknowledgement of sending the questions and no answers to the questions for the last 2 questions I sent. However, the first question was answered by e mail after I telephoned you. The second question was sent 2 or 3 weeks ago and I found an answer myself and have now forgotten the question. It occurred to me that I should contact you to determine whether we can successfully communicate using standard procedures. Please send me an acknowledgement oft his test so we know if the procedures are working for me.
Charles County Maryland
Expert Response
We have received this test question and are responding.
We strive to answer questions within three business days though often within one or two is normal. (Summer vacations can make us short staffed, so occasionally, it could be more.)
There is always the possibility that something went wrong, for instance, if an email has a typo or the answer goes into a spam folder.
We are happy to have you contact us again if you don't hear from us within 4 days or so.
Christine
We strive to answer questions within three business days though often within one or two is normal. (Summer vacations can make us short staffed, so occasionally, it could be more.)
There is always the possibility that something went wrong, for instance, if an email has a typo or the answer goes into a spam folder.
We are happy to have you contact us again if you don't hear from us within 4 days or so.
Christine